Privacy Policy

1. Who we are

WispTrack is a WispSoft software solution for managing and tracking production processes. This policy explains how we process personal data when you use the wisptrack.com website or contact us through the contact form.

2. What data we collect

When you send an enquiry through the site, we may receive:

• first and last name;
• email address;
• phone number, if you provide one;
• company name and number of employees;
• the content of your enquiry.

The site may also use technical data such as IP address, browser and device information, and on-page behaviour, where you have consented to analytics cookies.

3. What we use the data for

We use the data you provide in order to:

• respond to your enquiry;
• arrange a demo call or a consultation;
• improve the content and performance of the site;
• measure traffic and page effectiveness, subject to your consent.

4. Cookies and analytics

We use cookies to remember your consent choice and, where you accept, to load Google Analytics. You can decline analytics cookies from the cookie banner. If you have already accepted, you can clear the cookies from your browser settings.

5. Sharing with third parties

We do not sell personal data. We may use external providers for delivering contact form messages, hosting, analytics, and site maintenance. These providers process data only for the purposes of the services they provide to us.

6. Retention period

We keep enquiry data for as long as is necessary to communicate with you and to run our business normally, unless a longer period is required by law.

7. Your rights

You have the right to request access to, correction of, erasure of, or restriction of the processing of your personal data. You may also withdraw consent where processing is based on consent.

8. Contact

For questions about this policy or about the processing of personal data, you can reach us at office@wispsoft.eu.